VA Works

📘 VA WORKS™ Governing Policies Register

Generated: August 30, 2026|Register Version: 1.0

The official index of all governing policies incorporated into the Master Service Agreement. Includes revision history, effective dates, document versions, Document Precedence, and hyperlinks to every policy.

Legal Incorporation

The policies listed in this Governing Policies Register form part of the Governing Policies referenced in the Master Service Agreement (MSA), the MSA Terms and Conditions (https://vaworks.com/MasterServiceAgreement), and any applicable Scope of Work Terms and Conditions (https://vaworks.com/SOWSelection). By executing the MSA and engaging the services of VA WORKS, LLC, Company acknowledges and agrees that these policies form an integral part of the governing framework between the Parties. In the event of conflict, priority shall be determined in accordance with the MSA.

Document Precedence

In the event of any conflict or inconsistency between governing documents, the following order of precedence shall apply, with each item taking precedence over those listed below it: 1. Master Service Agreement (MSA) 2. MSA Terms and Conditions 3. Applicable Scope of Work (SOW) Terms and Conditions 4. Governing Policies (including this Governing Policies Register) Where a policy in this Register conflicts with any higher-precedence document, the higher-precedence document shall control. This Register and all policies listed herein are incorporated by reference into the MSA and form part of the governing framework between the Parties.

Policy Register

Ethics and Reporting Policy
Category: Governance & EthicsVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Aguinaldo / Christmas Bonus Policy
Category: Compensation & BenefitsVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Background Check Policy
Category: HR & EmploymentVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Business Continuity Policy
Category: Operations & ContinuityVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Vendor Management and Third-Party Provider Policy
Category: Operations & ContinuityVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Code of Conduct Policy
Category: Governance & EthicsVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Document Retention Policy
Category: Security & Data ProtectionVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Pandemic and Remote Work Policy
Category: Operations & ContinuityVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Quality Assurance and Performance Review Policy
Category: HR & EmploymentVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Safeguard Policy
Category: Security & Data ProtectionVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Attendance & Time Tracking Policy
Category: HR & EmploymentVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Equal Opportunity Employment Policy
Category: HR & EmploymentVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Compensation Disclosure Policy
Category: Compensation & BenefitsVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Data Breach Incident Response Policy
Category: Security & Data ProtectionVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
VA WORKS Shift Policy
Category: HR & EmploymentVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Amendment Control Policy
Category: Governance & EthicsVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Always-On VPN Policy
Category: Security & Data ProtectionVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Summary of Fees
Category: Compensation & BenefitsVersion: 1.0
Effective: Sep 18, 2025Revised: Sep 18, 2025
Active
Client Financial Access & Payment Security Policy
Category: Security & Data ProtectionVersion: 1.0
Effective: Jul 22, 2026Revised: Jul 22, 2026
Active

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